Technical Communication Specialist
A SaaS company is Delaware is rapidly growing and looking to hire a Technical Communication Specialist to build out a new team. This is a newly created position, so they are looking for someone who is up for a challenge. Currently the technical communications at this organization is spread across multiple teams, so they are looking for someone to come in organize and coordinate the information and build a better process for the future. This is a product focused role, so the hired person will need to expand product communications to improve the end user experience and usability. The ideal candidate will have a Technical writing or Technical marketing background.
This company has a great culture and they are looking for someone who is a team player and can work with developers and the support team. This person should have technical knowledge and excellent communication and writing skills. This person will be supporting products for over 10 million customers, so the person in this position will be making a huge impact.
Required Skills & Experience
- Excellent Communication Skills
- Technical Writing Experience
- Familiar with Web Contect Standards (HTML, SOAP, REST, HTTP)
- Proficient with Video Editing tools
- Experince with online Content Management Tools
- Microsoft Office Skills
- Must be a Team Player
- Product Delivery Experience
- Strong Contect Experience
Desired Skills & Experience
- Familiarity with Development tools & practices
- Experience working with Ticketing Systems
- Basic Desktop Support Skills
What You Will Be Doing
- 60% Product Based Content
- 40% Technical Work
- 90% Project Based Work
- 10% Support
- Competitive Salary: Up to $95,000
You will receive the following benefits:
- Great Company Culture
- Strong Benefits Package
- Casual Work Environment
- Flexible Work Hours
Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
This position does not offer sponsorship.
Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) across 11 major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.