Workbridge Associates: Where People Meet Performance

Business Consultant

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Business Consultant

A growing marketing automation company that builds applications for banks and mortgage companies is looking for a Business Analyst to support current and prospecting clients. As the Business Analyst you will be the liaison between the customers and the internal development team. Daily you will build relationships with clients, optimize their use of the application through customization and training and continue to prospect new customers. This is a small shop, so the development team will sit close to you so ideally the right candidate will have a background in open source development.

This is a great opportunity to grow in a small company that has been gaining momentum steadily over the past year. You will work closely with a team of developers and there is a support team in another location that handles tier 2 issues. Most of your work will be doing will be focused on understanding the product inside and out, allowing you to answer technical questions, and escalate to support teams when necessary.

Required Skills & Experience

  • Foundation in web development
  • Ability to work closely with clients to diagnose problems and support their needs
  • Resolve issues via phone, email and web communication
  • Web based training and exploration
  • Ability to communicate with development teams
  • Implement new software for clients

Desired Skills & Experience

  • Ability to commute to Newark, DE
  • Ability to be speak with technical and non-technical folks alike
  • Interest in consulting work

What You Will Be Doing

Tech Breakdown

  • 100% communication with clients and development teams

Daily Responsibilities

  • 100% Hands On

The Offer

  • Salary: Up to $70,000/year, DOE
  • Great health, dental and vision benefits
  • Generous paid time off and vacation policy
  • 401k

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Business Consultant
  • Katlyn McDevitt

  • Practice Manager
  • Workbridge Philadelphia - OSD
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