Workbridge Associates: Where People Meet Performance

Tier 2 Help Desk support

  • Modified:

    March 25, 2019

  • Compensation:

    $30/HR-33/HR DOE

  • City, State:

    Reston, VA

  • Technologies:

    Help Desk

Apply for this job
Share this:

Tier 2 Help Desk support

A leading global support company is seeking a Tier 1/Tier2 help desk engineer to join their Support team. This role will be leading a massive end user migration and must be capable of using both Windows and Mac desktops. This role will also require dropping into the occasional phone support position requiring exemplary end user experience.

Required Skills & Experience

  • Windows Desktop Support specifically 7 and 10
  • Mac Desktop Support specifically High Sierra and Mojave

Desired Skills & Experience

  • Experience using JAMF and SCCM for patch management
  • Ability to handle end user support on the phone lines

What You Will Be Doing

Tech Breakdown

  • 50% Mac
  • 50% Windows

Daily Responsibilities

  • 75% Tier 1/Tier 2 support
  • 25% On-call phone support

The Offer

  • Competitive Pay: Up to $37/hour, DOE
  • Contract Duration: 0 – 6 Months with the opportunity to convert full time after that

You will receive the following benefits:

  • Medical Insurance & Health Savings Account (HSA)
  • 401(k)
  • Paid Sick Time Leave
  • Pre-tax Commuter Benefit


Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.


Workbridge Associates, part of the Motion Recruitment network, provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients.

Apply for this Job

Jacob Cross is leading the search for this position. Use the button below to send us your resume and let us know you’re interested in the job!

Apply to this job
Tier 2 Help Desk support
  • Jacob Cross

  • Recruiter
  • Workbridge Arlington - NIN
Back to job listings

Great! You're interested!

Use this form to send me your resume, and my team and I will review it for this job:

Tier 2 Help Desk support

So you know, this isn't the only job like this we're working on. We'll review your resume for every relevant job that comes in!


Apply With This Info
  • Workbridge Associates

Thank you

Your information has been received.

One of our teams will give it a careful look for the Tier 2 Help Desk support job, and for every other relevant position we’re working on right now, too.
If it looks like we can help you out, you’ll hear from us shortly!

Return to Search Results Close

Send to a Friend

If you know someone who'd be interested in this job, send them a link so they can check it out.

Thank You!

Your note about the position number: 333690 has been sent to your friend

Return to Search Results